As a valued customer of Secure Tec, we understand that the privacy of your personal details, and the security of your transactions with us, are of paramount importance to you. Secure Tec has therefore adopted the principles contained in this policy with respect to your privacy and security. We will take all reasonable steps to act in accordance with this policy in respect of your information.

We may make alterations or additions to this policy from time to time. Should we do so, we will update the policy on our website.

Please note that we cannot and do not assume any responsibility for the privacy or security practices of any other websites which you may be able to access through our sites.

Secure Tec adheres to the Australian Government Privacy legislation and no contact will be made via email or phone without your expressed permission or without your opted in agreement. The only exception to this policy is where the management consider it necessary due to a serious security alert or to render technical support.

If you see a padlock in the bottom right-hand corner of your browser status bar you know that a digital certificate has been installed onto Secure Tec and that SSL encryption is in place. This means that information being transmitted between your Web Browser and Secure Tec is safe from being tampered with. You can view the certificate details by simply double-clicking the padlock .

Our registered servers are securetec.com.au and secure.day3.com.au

If, however, you do not wish to provide your credit card details over the Internet you may post a cheque to Suite 3, 175 Boronia Rd, Boronia, Vic 3155, Australia and make the cheque payable to Secure Tec Australasia Pty. Ltd.

If you are ordering products or services from us on-line the information we may require includes:

• your name (or company name)
  
  
• your address, name, phone number, and email
  
  
• if you would like to receive periodical security alerts and quarterly security reports, or occasional special offers
  
  
• your credit card details if you are paying on-line;
  
  
• other demographic information we may need to assist us to improve our products and services.
  
  

In addition to information that you specifically provide, whenever a page is requested from our web server, we record the time, date and internet protocol (IP) address of the request along with information on the browser software being used. Please note that this information is not collected with the aim of identifying you, or taking any action with respect to you. Rather, we use this information to improve our own technical structure and performance.

We also use “cookies”. Cookies are pieces of information that a website can transfer to an individual’s computer in order to allow that website to store information about user preferences. Use of cookies is a very common practice, and in general most major websites use them. It is possible to adjust your internet browser to refuse cookies, but you may find that this reduces the functionality of this site.

In addition to information that you specifically provide, whenever a page is requested from our web server, we record the time, date and internet protocol (IP) address of the request along with information on the browser software being used. Please note that this information is not collected with the aim of identifying you, or taking any action with respect to you. Rather, we use this information to improve our own technical structure and performance.

We also use “cookies”. Cookies are pieces of information that a website can transfer to an individual’s computer in order to allow that website to store information about user preferences. Use of cookies is a very common practice, and in general most major websites use them. It is possible to adjust your internet browser to refuse cookies, but you may find that this reduces the functionality of this site.

Firstly, with respect to credit card details, these will only be used to charge you for the products and services which you have ordered. Once processed all credit card details are automatically deleted from our computer systems, this removes all record of your card details automatically once the transaction is processed and your license key is issued.

See below for information on our security measures.

Information such as your ACN, ABN or registered business name number is collected when registering as a reseller and is used for the purposes of verifying your identity.

We may use your contact details to send you information about us, including promotional material such as information on new products or services that we may offer from time to time. We will not disclose demographic information or individual customers’ details to advertisers and other third parties. .

We will treat all information we collect from you as strictly confidential. This means that we will not reveal, disclose, sell, distribute, rent, licence, share or pass onto any third party (other than those who are contracted or supply services to Secure Tec) any personal information that you may have provided to us unless we have your express consent to do so. The exceptions to this will be:

(a) where we are required to disclose such information by law or industry code of conduct;

(b) where we reasonably believe that disclosure may prevent injury or threat to life of a person; and

(c) if we consider it necessary to do so in order to enforce or apply the terms of any of our agreements with you.

Only authorised Secure Tec staff are able to access the facilities where your information is stored.