Secure Tec will refund the total amount of funds paid to our company under the following circumstances:

• If the software provided is faulty.
   
• If the product is faulty, the customer is entitled to a replacement or refund.
   
• If the customer questions the electronic payment deducted via their credit card.
   
• If the customer did not receive delivery of the product.
   
• If the software does not match the desired outcome the customer expected.
   
• If the customer finds the software incompatible with other software on their computer system.
   
• If our support team is unable to get the software working on the customers computer.

The customer needs to agree to the following to receive refunds;

• The customer must provide proof of purchase from Secure Tec.
   
• The customer must delete the software from their computer and refrain from using the refunded software.
   
• The customer must delete any license keys issued.
   
• The customer agrees that Secure Tec is not liable once the refund is made to the customer.
   
• The customer agrees that Secure Tec is not liable for any damage the customer alleges the software has caused.
   
• Refunds will NOT be made if the customer finds the software available for a cheaper price from another retailer.
   
• Refunds will NOT be given after 90 days of the software purchase, unless the software is faulty.